Privacy Policy
Last updated: March 20, 2026
1. Information We Collect
When you use CheriMathLab, we may collect:
- Personal Information: Full name, email address, school/college name, and mobile number when you register for quizzes or use the chat feature.
- Quiz Data: Your quiz answers, scores, time taken, and per-question timing data.
- Chat Data: Messages you send through our AI chat or contact form.
- Usage Data: Pages visited, time spent, browser type, and device information collected through analytics.
- Cookies: Small text files stored on your device to enhance your experience.
2. How We Use Your Information
- To provide and improve our educational services
- To generate quiz results and certificates
- To respond to your questions via email or AI chat
- To track quiz performance and provide personalized learning insights
- To communicate updates about new quizzes and content
- To analyze usage patterns and improve our platform
3. Data Storage & Security
Your data is stored securely on our servers. We implement industry-standard security measures including encryption, secure API keys, and access controls to protect your information.
4. Data Sharing
We do not sell, trade, or share your personal information with third parties except:
- When required by law or legal process
- With service providers who assist in operating our platform (hosting, analytics)
- With your explicit consent
5. Cookies
We use cookies for:
- Remembering your cookie consent preference
- Analytics to understand how our platform is used
- Improving site performance
You can disable cookies in your browser settings, though some features may not work properly.
6. Children's Privacy
CheriMathLab is designed for students of all ages. For users under 13, we recommend parental supervision. We do not knowingly collect data from children without parental consent.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion of your data
- Opt out of communications
- Withdraw consent at any time
8. Chat File Sharing Policy
CheriMathLab allows students and teachers to share files through the in-app chat system. By using this feature, you agree to the following:
- Permitted content: Only STEM-related academic materials — homework, notes, diagrams, math problems, science documents, study materials, and educational resources.
- Prohibited content: Personal photographs, vulgar or inappropriate content, copyrighted material not owned by you, spam, malware, or any non-academic files. Sharing prohibited content may result in immediate account suspension.
- Auto-deletion: All shared files are automatically deleted from our servers after 24 hours. We do not retain file content beyond this period.
- Monitoring and logging: All file uploads are logged with timestamps, user IDs, and file metadata. Uploads may be reviewed by administrators if flagged or reported.
- Legal action: Users who share vulgar, obscene, threatening, or illegal content will have their accounts permanently suspended. CheriMathLab reserves the right to report such content to relevant authorities and pursue legal action.
- Consent: Before sharing files for the first time, users must accept the file sharing policy. This consent is recorded and timestamped.
- File size and types: Maximum file size is 10MB. Supported formats include images (JPEG, PNG), documents (PDF, DOC, DOCX), spreadsheets (XLS, XLSX), presentations (PPT, PPTX), text files, and ZIP archives.
9. Contact Us
For privacy-related questions, contact us at connect@cherimathlab.com
10. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated date.